During the 2006 holiday season, gift cards sales reached $27.8 Billion , exceeding the estimated of the National Retail Federation by 3 Billion dollars! So how do you make plastic gift cards more personal? The answer comes not from a well known card company such as Hallmark, but from Wisconsin retailer - Lands End.
Continue reading "The Power of Voice to Build Buzz, Brand and WOM" »
Over the long holiday weekend, I took time to catch up on a number of articles that have been piling up on my "to read" file. Over the next few posting I will be talking about a wide variety of topics, but today I want to mention a comprehensive study which was done on the inside articles found in your average women's purse. Part ethnography, part qualitative and very informative, this hands on activity can teach us plenty.
Continue reading "What Can Product Development Learn from a Purse? " »
Question - Mainstream news outlets have strict rules governing to what extent their palms can be greased - but not blogs. Should blogs follow the same rules?
Continue reading "Blogola - Another Name for Shilling? " »
Mix one part necessity (getting your hair done), one part convenience ("after hours" service) and one part social networking event (live DJ's, cocktails...) and what do you get - a company that is earning word of mouth praise from the busy Manhattan business woman and the trendy, late party goer who wants to look her best for that same night, late night happening.
Continue reading "Using Time To Differentiate" »
How do you get people interested in products that they have little experience with? What do you do when the cost of your products represent a real monetary risk if your buyer is makes an uneducated purchase? And what if your product requires an environmental condition to deliver the experience that you are selling? Educational based WOM strategies may be your magic bullet.
Continue reading "Using Education to Build WOM And Sales" »
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